School Portraits | FAQs

You have questions.
We have answers.

FAQs. Your Questions.
Our Answers.

How does a Digital Download work?
With Digital Downloads, you are emailed a secure, private link to download your child(s) photo. The photo will be a hi-resolution JPG file.

What is a Family Pass?
A Family Pass allows you to download your children’s photos via a secure web link that is emailed to you. For example, say, you have 3 kids that attend the same school, purchase one family pass and you will get all 3 photos of your kids for one small price.
What is involved with complimentary minor photo retouching?
Minor photo retouching includes blemish (zit, pimple, scrape) removal on a very basic level that is natural looking. Teeth whitening and eye brightening is not included.
Do I have to order online?
No, you can also use the order envelope that your school has provided and enclose cash or check within the envelope.
Do you accept checks and or cash?
Yes.
Can I order online but pay later?
No, sorry, not at this time.
I don’t have a PayPal account, can I still order online?
You do not need a PayPal account to complete the secure checkout online, you can use PayPal as a “guest”.